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Claim This BusinessRefCo Supply USA has operated as a heating equipment supplier in Knoxville since 2015, serving contractors and homeowners across the region with an inventory of HVAC components, refrigeration parts, and tools. The business maintains a 4.7-star rating from 45 customer reviews, with staff members including Jimmy, Ihssane, Travis, and additional team members available to assist with part identification and ordering. Located in Knoxville, RefCo Supply serves the broader East Tennessee market including surrounding communities, offering will-call and bulk ordering options for professional and DIY technicians.
Unlike typical supply warehouses, RefCo Supply USA carries an extensive selection of specialty HVAC components including flame sensors, heat sequencers, ignition control boards, and TXV valves alongside equipment lines such as Navien heaters, mini splits, and packaged systems. The business stocks tools from professional brands including Milwaukee, Klein, NAVAC, Fieldpiece, and CPS, supporting contractors who need reliable equipment for installation and repair work. Team members reportedly go beyond standard supply operations to locate difficult-to-find parts, distinguishing their service from other distributors in the area.
Homeowners and professional contractors consistently praise individual team members for specific assistance. Brian Linkous, a homeowner and amateur handyman, described how Jimmy and Ihssane helped him identify a pressure switch for his furnace, taking time to explain the component function. Brooke Humphrey noted the entire staff treated her like family and worked to find products they did not initially have in stock. Customer reviews indicate Travis has helped customers locate specific needed parts, while Dillon Bunch described the team as consistently reliable since his first visit.negative review from Momin Agha describes a disappointing motor ordering experience.
7 of 8 posted reviews award 5 stars, with customers specifically naming Jimmy, Travis, and other staff members for knowledgeable assistance. The single 1-star review describes an order fulfillment issue rather than product quality or service during installation.
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| FridayToday | 7:30 AM–5 PM |
| Saturday | 8 AM–12 PM |
Stocking capacitors, compressors, contactors, blower motors, flame sensors, and related heating and cooling components.
Providing refrigeration compressors, controls, gas valves, water valves, pumps, and TXV units for commercial and residential systems.
Selling professional HVAC and refrigeration tools from brands including Milwaukee, Klein, Fieldpiece, and NAVAC.
Supplying mini split systems, split systems, and packaged systems along with Navien heater products.
Staff helps customers identify correct components for specific repair needs, including explaining functionality.
Customers can place orders by phone and pick up parts at the Knoxville location during business hours.