Sears Appliance Repair
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About Sears Appliance Repair
Sears Appliance Repair operates as an appliance repair service provider in Knoxville, Tennessee, maintaining a 4.4-star average rating drawn from 81 customer reviews. The business offers repair services across major household appliance categories and welcomes both residential and commercial customers needing assistance with malfunctioning equipment. Service is available daily from 6 AM to 10 PM, providing broad window coverage for appointment scheduling.
With limited publicly available information about specific brand partnerships or specialized certifications, Sears Appliance Repair positions itself within the broader Sears service network. The business handles common appliance repair scenarios including washers, dryers, refrigerators, dishwashers, and ice makers. Without documented specialty areas or guarantee programs in available materials, prospective clients should confirm specific service offerings and warranties during initial consultation.
Customer review documentation reveals multiple interactions with technicians named James, who has performed repairs on ice makers, washing machines, and conducted diagnostic assessments across multiple appliances. One reviewer noted James completed a pump replacement within 30 minutes while maintaining professional communication throughout the service call. Another technician addressed a dishwasher issue described as prompt, friendly, and professional. Reviewers mention troubleshooting a Thor ice maker requiring multiple visits and a control board replacement scenario involving communication around cause determination.
What Customers Say
Three of seven named reviewers specifically commend James for diagnostic skill, friendly demeanor, and efficient service completion. Negative reviews center on scheduling reliability and communication gaps rather than repair quality once service occurs. Five-star ratings consistently cite technician knowledge and thorough equipment checks across multiple appliances, while lower ratings reference follow-up responsiveness and appointment timing issues.
Working Hours
| SundayToday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Washer Repair
Diagnostic and repair services addressing washing machine mechanical failures, drainage issues, electrical problems, and component replacements.
Dryer Repair
Repair services for clothes dryers including heating elements, drum mechanisms, ventilation systems, and electrical controls.
Refrigerator Repair
Cooling system diagnostics, compressor issues, temperature control malfunctions, and refrigeration component service.
Dishwasher Repair
Cleaning performance issues, drainage problems, water intake faults, and mechanical component repairs.
Ice Maker Repair
Specialized repair for refrigerator ice makers, including water supply lines, ice production mechanisms, and dispensing components.
Stove and Range Repair
Cooktop heating elements, oven temperature calibration, ignition systems, and control panel diagnostics.
Multi-Appliance Check
Service visit may include inspection of multiple household appliances beyond the primary repair request, depending on technician assessment.