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Claim Your Free PageAbout T & H Heating and Cooling LLC
T & H Heating and Cooling LLC operates as an HVAC contractor serving homeowners throughout Knoxville, Tennessee and surrounding communities. The business holds a solid 4.3-star rating drawn from seven customer reviews, reflecting a generally positive reputation in the local market. According to reviewer accounts, the company installs cooling and heating systems using Goodman and Amana equipment lines, with pricing that customers have described as competitive within the market. The contractor handles both heat pump and furnace replacements, addressing core climate control needs for residential properties in East Tennessee's varied seasonal conditions.
What distinguishes T & H Heating and Cooling from some competitors is their focus on straightforward installations without elaborate marketing claims. Reviewers specifically mentioned finding better pricing through this contractor compared to other quotes received, with one customer noting they received the best price for an HVAC unit among all bidders. The team completes full system installations within timeframes they communicate to customers beforehand. Equipment options include Amana systems featuring operational safeguards such as automatic shutoff if refrigerant leaks occur, addressing a common homeowner concern about system integrity and safety.
Customer experiences reveal varied scenarios worth examining. One reviewer described Steve as polite and professional during their installation, noting the crew completed the full HVAC unit installation faster than expected, with the Amana system running quietly afterward. Another reviewer credited Mr. Williams and the crew with professional conduct, sticking to the timeframe promised during a May installation. However, Jeff Perkins mentioned difficulty obtaining return visits for minor hookup work despite instructions to call back, with voicemail often full and messages going unreturned, a notable service gap that prospective clients should weigh alongside the positive feedback.
What Customers Say
Five of seven reviewers awarded five stars, praising installation speed, pricing competitiveness, and professional behavior from Steve and crew members. Two lower ratings emerge: Jeff Perkins cited ongoing communication issues following initial service, while Mary Stang reported the contractor never arrived for a scheduled appointment. The majority experience skews strongly positive, anchored by competitive pricing and efficient installations.
Services
HVAC System Installation
Full replacement of heat pumps, furnaces, and complete HVAC systems in residential properties.
New Residential Unit Setup
Installation of new cooling and heating units for homes, including brand selection like Amana.
Heat Pump Replacement
Removal of old heat pump equipment and installation of modern replacement systems.
Furnace Replacement
Exchange and installation of new furnace units for home heating needs.
AC Repair & Maintenance
Diagnostic services and repair work for air conditioning systems not functioning properly.