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Claim Your Free PageAbout United Cooling And Heat
United Cooling And Heat operates as an HVAC contractor serving homeowners throughout Knoxville, Tennessee. The business maintains a 3.0-star average rating drawn from two published customer reviews, offering heating and cooling system installation, repair, and routine maintenance services. Potential clients searching for a local climate control specialist in the Knoxville metro area will find this contractor listed in regional directories.
Customer feedback patterns reveal notable divergence in service delivery experiences. One recent client characterized the team as professional and efficient, noting the technicians completed work promptly after arriving on-site. The single five-star endorsement highlighted that crew members went beyond standard expectations during the service call. However, contrasting accounts describe significant communication challenges, including scheduling delays extending beyond ten days and Instances where technicians lacked appropriate customer interaction protocols.
Specific scenarios documented in reviews include one instance where a service technician responded same-day during what the reviewer described as a heat-related emergency situation, while a separate appointment involved a twelve-day wait period before initial arrival. Another customer mentioned difficulty reaching office staff after filing complaints about technician conduct.
What Customers Say
One client awarded five stars praising efficient work ethic andextra-mile approach, while the sole negative review cited eleven-day scheduling delays. Both customer accounts describe same-day service response capabilities, though experiences with technician professionalism diverge significantly.