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Claim This BusinessAbout Valley Brothers Heating and Cooling
Valley Brothers Heating and Cooling is a HVAC contractor based in Knoxville, Tennessee. With a 4.7-star average across six customer reviews, the business handles residential heating and cooling needs for homeowners throughout the Knoxville metro area. Reviewers consistently mention receiving clear communication from initial inquiry through job completion, with one customer noting the team kept them informed at each step when replacing a 26-year-old unit.
The website text shows minimal brand-specific details, presenting primarily as a family-owned operation focused on honest pricing and customer satisfaction. Without explicit manufacturer partnerships or specialized certifications listed on the site, the contractor positions itself primarily on service transparency and personalized attention rather than proprietary niches or rebate programs.
Multiple reviewers name Jesse as the technician who arrived at their home. One customer describes Jesse arriving within an hour of an 8:30pm Friday call during desperate heat and diagnosing the issue immediately while honoring his quoted price. Another notes Jesse came quickly and resolved the issue with competitive pricing. Sarah M and her family experienced an install completed in under a week, with the installation team entertaineing their toddler during the process.
What Customers Say
Five of six reviewers awarded five stars, with one three-star review citing unresolved equipment concerns after a follow-up repair. Positive reviews consistently mention same-day response, price transparency, and a technician named Jesse who appears in multiple customer accounts.
Services
HVAC System Replacement
Complete removal and installation of new heating and cooling units for residential properties.
AC Repair & Maintenance
Diagnostic services and repair work for air conditioning systems, including refrigerant handling.
Heating Repair & Maintenance
Services addressing heating system issues and maintaining operational efficiency.
Emergency HVAC Service
Same-day or after-hours response for urgent heating and cooling failures.
New HVAC Installation
Installation of brand-new HVAC systems, with one review documenting complete project under one week.