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Claim Your Free PageAbout Wice Heating & Air
Wice Heating & Air operates as an HVAC contractor serving Knoxville, Tennessee, and holds a 5.0-star rating drawn from 22 verified customer reviews. This local business has earned a reputation for responding swiftly to heating and cooling emergencies throughout the broader Knox County area. Reviewers consistently highlight the company's commitment to transparent pricing and quality artistry, noting that technicians arrive punctually and conduct thorough system evaluations before recommending repairs.
Customer feedback points to several distinguishing characteristics that separate this contractor from competing providers in the region. Multiple reviewers emphasize fair pricing, with several explicitly stating the quotes proved more reasonable than alternatives they obtained elsewhere. The company also demonstrates willingness to pursue hard-to-locate parts, with one reviewer noting the team will try their best to secure needed components. Beyond standard repairs, the contractor handles thermostat upgrades and system modernizations, completing additional requested work within tight timeframes.
Recent customer experiences illustrate the contractor's approach to service. Mark Wice responded to one homeowner's same-day request and was described as super nice and extremely helpful by the customer's spouse. Another reviewer detailed a situation where the team arrived the next morning following a call about heating failure, completed the repair promptly, and then finished thermostat updates the subsequent day. A third customer recount noted technicians cleaned up after completing work, respected the home, and maintained quoted pricing throughout the job.
What Customers Say
Eight reviewers uniformly award five stars, with six explicitly praising fair or competitive pricing and five highlighting same-day or next-day response capability. Three reviews name individual technicians, Mark Wice and Ben, and each describes specific positive interactions.
Services
AC Repair & Maintenance
Diagnosing and repairing air conditioning systems, including tune-ups to restore cooling performance and extend equipment lifespan.
Heating System Repair
Responding to heater failures, furnace malfunctions, and heating emergencies with prompt service throughout Knoxville.
Thermostat Installation & Upgrade
Installing and configuring new smart and conventional thermostats, including Same-Day completion capability for upgrades.
System Inspection & Diagnostics
Conducting thorough evaluations of heating and cooling systems to identify issues before major breakdowns occur.
Parts Procurement
Locating and sourcing difficult-to-find replacement components, with demonstrated willingness to pursue specialty items.
Equipment Installation
Installing new HVAC equipment, with attention to cleanup after job completion and maintaining tidy worksite standards.