A Quality Plumbing & Electric

A Quality Plumbing & Electric operates as a plumber serving LaFollette, Tennessee, maintaining a 4.0-star rating aggregated from 23 customer reviews. The business provides standard plumbing services Monday through Friday from 8 AM to 5 PM, with Saturday and Sunday designated as closed days. Potential clients can reach the office by calling (423) 592-0307 during posted business hours. Several reviewers specifically mention contacting this company when other area contractors failed to return calls or provide service, indicating the business fills a gap in available plumbing resources for the local community.

Customer reviews reveal a pattern of tackling challenging repairs that other contractors declined or could not complete. One reviewer describes a drainage problem affecting an interior wall with limited access, requiring the team to develop a strategic approach before executing repairs that resolved the issue thoroughly. Another customer highlights a same-day service call during extreme cold weather conditions, noting the technician worked skillfully despite difficult circumstances. The company handles both routine maintenance requests and more involved installations involving tankless water heater configurations and associated electrical work.

Named technicians Doc and Justin appear repeatedly in customer feedback, with reviewers praising their professionalism, respect for client homes, and transparent pricing practices. Jason Sebastian describes Doc arriving within hours during four-degree outdoor temperatures to restore power to an AC unit, while Logan Wilson notes Justin completed a toilet flange repair embedded in concrete with notable speed and cleanliness. Positive reviewers consistently mention fair pricing alongside technical competence, suggesting the company balances diagnostic skill with cost-conscious service delivery.