Green Heat and Air

Green Heat and Air serves Loudon and surrounding communities as a residential HVAC contractor with a rating of 3.8 stars from 41 customer reviews. The business operates Monday through Thursday from 7:30 AM to 6 PM, Friday from 7:30 AM to 5 PM, and remains closed on weekends. Multiple reviewers describe the company as locally owned and family operated, noting the owner as Jeff Green. Service calls are typically scheduled within hours of the initial request, with technicians arriving at homes throughout the Loudon area.

Customer reviews highlight both strengths and concerns about this contractor's service model. Five-star reviewers consistently praise same-day response times, with technicians arriving within two hours of calling. Several reviews mention technicians identifying and resolving secondary issues that could have caused problems later, suggesting thorough diagnostic work. However, one reviewer reported being charged $800 for under two hours of labor on a relatively straightforward repair with no itemized breakdown provided, raising questions about pricing transparency.

Reviewers describe specific technicians handling emergency situations in Loudon-area homes. One customer recounts calling after heat failed on a frigid night, with a technician dispatched immediately when the shop opened. Another describes Mike arriving within two hours for a heat pump blowing cold air, discovering a simple fix rather than recommending expensive replacements. A third review credits Matthew with not only repairing an installed unit but also addressing a downstream issue proactively to prevent future problems.