Roger L Newman Co

Roger L Newman Co maintains a 4.9-star rating across 1,404 homeowner reviews in Maryville, Tennessee. This locally owned heating and cooling contractor serves Maryville, Alcoa, Knoxville, Townsend, and surrounding Blount County communities, offering both routine maintenance and around-the-clock emergency repairs seven days a week. The company operates as a certified American Standard dealer and Mitsubishi Diamond Contractor, specializing in heat pump installations, gas furnace setups, central air conditioning, and ductless mini-split systems for residential properties.

What separates this contractor from others is their manufacturer partnerships and service guarantees. As an American Standard authorized dealer and Mitsubishi Diamond Contractor, their technicians receive factory training directly from two major equipment manufacturers, ensuring installations follow precise specification requirements. The company backs all new installations with a 10-year parts and labor warranty, and their warehouse stays stocked with common replacement components so technicians complete most repairs during the first visit rather than ordering parts and scheduling return trips.

Reviewers consistently mention specific team members who resolved their heating and cooling emergencies. A reviewer named Ralph arrived within one hour to diagnose a unit causing a suddenly high electric bill, completing the service call for $102. Another reviewer described how Technician Mike diagnosed and repaired a heating failure within the scheduled window, maintaining a system the company installed 21 years prior. One homeowner noted a technician called ahead before arriving and completed the repair in under an hour, with a new unit quote provided the same day.