Burns Appliance Repair

Burns Appliance Repair operates as an appliance repair service in Memphis, Tennessee, earning a 3.7-star rating across 27 customer reviews. Technicians at this business handle repairs for major household appliances including washers, dryers, stoves, dishwashers, and ice makers. Reviewers in the Memphis area have described interactions with a technician named Rick, noting honest assessments and straightforward communication about repair options and costs.

Multiple reviewers highlight the ability to handle several appliance repairs in a single week. One reviewer described having a Samsung washer repaired, then scheduling same-week appointments for a dryer and stove. Another customer mentioned an ice maker repair with reasonable parts and labor charges. This multi-appliance capability appears as a consistent theme in positive feedback, with customers noting the convenience of working with a single service provider for different appliance types.

Customer experiences vary significantly in the review record. One reviewer described leaving a key for Rick and allowing work to proceed while away from home, characterizing the technician as trustworthy. Another customer recounted a dishwasher repair that resulted in flooding and described the technician walking out mid-job. A separate reviewer noted being unaware of an $85 trip charge until after the service call. These contrasting experiences suggest quality may depend on the specific appliance and situation.