Cannon Bros AC & Heat

Cannon Bros AC & Heat has served the Memphis area since 1974, operating as a family-owned contractor with over four decades of local experience. The company holds appropriate licensing for Tennessee and maintains an A+ rating with the Better Business Bureau. With 61 customer reviews averaging 4.3 stars, the business draws primarily from Memphis neighborhoods including Whitehaven, Hickory Hill, and the surrounding Shelby County communities. Emergency service remains available around the clock, including weekends, reflecting a commitment to responsiveness that reviewers consistently cite.

What distinguishes Cannon Bros from competitors is their emphasis on matching customers with appropriate equipment rather than pushing premium upgrades. The company operates as a dealer for multiple major equipment lines and offers in-house financing through approved credit. Their service agreements include scheduled preventive maintenance designed to extend system lifespan, and they provide extended warranties on new installations. Indoor air quality solutions, including air duct sealing and thermostat zoning systems, represent a specialized focus beyond standard heating and cooling replacement.

Reviewers frequently mention specific technicians by name. Charles Chestney performed maintenance on a homeowner's four aging AC units, explaining each system's condition and recommending only necessary repairs at fair prices. Devon conducted what one customer described as the most thorough seasonal inspection she had experienced in decades, additionally helping a neighbor by moving heavy plants. During a July heat wave, Curt Cowan called at 5:10 PM and the technician arrived by 7 PM that same evening, completing a warranty repair at no charge before the household noticed warming temperatures.