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Claim This BusinessChris Martin HVAC & Refrigeration operates as a single-technician operation founded in 2017, though its principal brings over 25 years of hands-on field experience from a prior leadership role with Sears' home appliances and HVAC department. Based in Memphis, the company holds a 5.0-star average across 52 verified client reviews, and maintains service availability through extended hours including same-day or next-day appointments plus weekend after-hours coverage. The contractor serves the Lakeland, Arlington, and Bartlett metro corridors, addressing heating and cooling needs for owner-occupiedsingle-family homes throughout these eastern corridor neighborhoods.
What distinguishes this contractor is his diagnostic approach and repair philosophy. Rather than defaulting to full system replacement the instant a repair becomes necessary, Chris Martin evaluates whether targeted component replacement can restore an existing system. This approach has earned referrals from clients who were told by larger companies that their units required replacement, only to have Martin resolve the issue at a fraction of the cost. The company offers financing through approved credit programs, enabling homeowners to manage larger-ticket installations without upfront capital outlay. Additionally, his background encompasses refrigeration repair not commonly found among standard HVAC contractors, extending service capability to household refrigerator and freezer diagnostics alongside climate-control work.
Customer testimonials consistently cite Martin's honesty and problem-solving capability as primary reasons for continued patronage. One reviewer (Thomas Stites) described a same-day furnace failure where Martin adjusted his schedule to provide evening service, diagnosed the issue via troubleshooting, ordered a specific part, and had the system operational within hours of part arrival. Another client (Abe Valdez) recounted a fall-season call regarding heater activation after a gas utility shutoff; Martin completed the work and declined payment entirely, a gesture the reviewer characterized as reflective of traditional service values. A third reviewer noted their heating unit was flagged for replacement by competing contractors before Martin identified a repairable fault, saving thousands in capital expense.
Every reviewer awarded 5 stars, with recurring themes spanning diagnostic accuracy, same-day or after-hours availability, honest cost assessments that often avoid unnecessary replacements, and post-service follow-through to confirm system operation. Three clients specifically mentioned avoiding costly new-system purchases thanks to targeted repairs.
System diagnostics, refrigerant recharge, filter replacement, and performance optimization for residential cooling systems.
Furnace troubleshooting, component-level repair, and full heating system replacement for homes with failing or outdated units.
Household refrigerator and freezer diagnostics and repair, a specialty distinct from standard HVAC trade work.
Complete removal and installation of new heating and cooling systems when repairs are not economically viable.
New duct installation and extension of existing duct networks to accommodate home additions or system upgrades.