Complete Air Serve

Complete Air Serve is a Memphis, Tennessee-based HVAC contractor holding a 3.5-star rating drawn from 20 customer reviews. The business specializes in central air conditioning and heating system installations alongside repair services for both residential and light commercial properties. Justin serves as the primary technician and sales representative interacting with customers, bringing product knowledge and a consultative approach to each service call. Property owners throughout the Memphis metro area can access installation quotes and diagnostic services through the company, with one reviewer noting the team arrived at 8am and completed a full system replacement within a six-hour window.

The company distinguishes itself through a no-pressure sales methodology that allows homeowners to review options without immediate commitment. Rather than pushing same-day decisions, Justin provides detailed breakdowns of required equipment and associated costs, with multiple reviewers noting the pricing came in below competitor quotes. The business handles refrigerant transitions involving R22 and modern R-410A systems, though prospective clients should confirm specific equipment certifications during initial consultation. This approach differs from high-volume operations that emphasize rapid turnover, instead prioritizing thorough explanations of installation scope.

Customer experiences reveal both strengths and cautionary notes. Tony Mathis described a seamless installation process where Justin and an assistant arrived early, explained each work phase in accessible language, and delivered a complete system at a competitive price. However, Will K reported significant post-installation problems including a refrigerant leak discovered one month after purchase, with subsequent attempts to resolve the issue met with limited communication. Larry Wimberly noted challenges with warranty claim coordination, resulting in an unresolved $65 charge. These contrasting accounts suggest the importance of detailed written contracts and explicit warranty documentation before proceeding with service.