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Claim This BusinessAbout CR3 Home Services
CR3 Home Services operates as an HVAC contractor serving Memphis, Tennessee, and surrounding communities. The business maintains a perfect 5.0-star rating across 45 customer reviews, reflecting consistent satisfaction among residential clients in the area. Multiple reviewers specifically mention Charlie as the primary technician, describing him as knowledgeable, punctual, and skilled at explaining technical issues in accessible terms. The company handles heating and cooling systems for homes across the Memphis metro area, with reviewers coming from various neighborhoods within the city.
The contractor distinguishes itself through transparent communication and fair pricing, according to customer feedback. Reviewers repeatedly note that Charlie explains issues in simple terms rather than using technical jargon, helping homeowners understand what work their systems need. Several customers mention receiving honest recommendations about whether repair or replacement makes more sense for their particular situation. The business appears to prioritize long-term solutions over quick fixes, with multiple reviewers noting they received guidance on preventing future problems.
Customer stories from reviews reveal specific scenarios where CR3 Home Services exceeded expectations. One reviewer describes how Charlie arrived on time, diagnosed an AC issue quickly, and had the system running again within a short timeframe. Another customer mentions learning about air conditioning maintenance from Charlie, calling the technician a knowledgeable professional who takes time to educate customers. Multiple reviewers highlight same-day or prompt response times, with one customer specifically noting the technician's efficiency, describing the approach as going straight to the problem without wasting time.
What Customers Say
All 45 reviews award 5 stars, indicating universal satisfaction. Eight reviewers mention prompt or same-day service, and six specifically praise fair pricing compared to other contractors. Technicians named Charlie appears in over a dozen reviews, with customers consistently noting his ability to explain issues clearly.
Services
AC Repair
Diagnostic and repair services for air conditioning systems not cooling properly or failing to operate.
AC Maintenance
Preventative tune-ups and system inspections to maintain efficiency and prevent future failures.
Heating Repair
Services for heating systems that fail to operate or function improperly during cold months.
System Diagnostics
Technical assessment of HVAC issues with clear explanation of problems and recommended solutions.
Emergency HVAC Service
Response for urgent heating or cooling failures, with several reviewers noting same-day or prompt availability.