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Claim This BusinessAbout Downer Heating & Air, LLC
Downer Heating & Air, LLC operates as a Memphis-based HVAC contractor maintaining a flawless 5-star rating across 61 client reviews. The company serves homeowners throughout the Memphis metro area, including neighborhoods in East Memphis, Germantown, and the Whitehaven corridor. Reviewers consistently highlight the team's capacity for rapid response and transparent communication during repair processes.
The contractor distinguishes itself through attentive service delivery and flexible scheduling that accommodates urgent situations. Multiple reviews document same-day appointments for AC failures, with technicians arriving within hours of initial contact even during evening hours. The business maintains straightforward pricing, with reviewers noting costs fell below previous estimates from competing contractors.
Customer testimonials describe specific service encounters that underscore the company's reliability. One reviewer recounts Geordi adjusting his schedule to arrive the same evening after learning a household member faced health vulnerabilities requiring cool indoor conditions. Another describes Theo providing daily updates about part availability and arriving immediately upon shipment arrival to complete repairs. Technicians consistently document repair work through photographs and perform follow-up calls to confirm system performance.
What Customers Say
All 61 reviewers award 5 stars, with 5 of 6 sampled reviews specifically naming Geordi or Theo and describing same-day or next-day arrival during AC emergencies. Pricing transparency appears as a recurring theme, with multiple reviewers noting costs below competitor quotes.
Services
AC Repair & Maintenance
Diagnosing cooling failures, capacitor replacement, cleaning dirty units, and restoring systems to full operation.
New AC Installation
Installing new air conditioning units and removing old equipment, with one reviewer describing complete installation plus old unit removal.
Heating System Service
Repair and maintenance for home heating systems, though specific heating reviews were not present in the sampled data.
System Diagnostics
Identifying issues causing inefficient cooling, including dirty components and failing capacitors.
Emergency HVAC Repairs
Same-day response for AC failures, with technicians available for urgent evening and weekend appointments.