Ellendale HVAC

Ellendale HVAC is a Memphis-based heating and cooling contractor serving residential and commercial customers across the greater metro area, including Cordova, Bartlett, Arlington, Lakeland, Collierville, and Germantown. Founded and owner-operated by Spencer Orlando, the company has built a reputation over multiple years of consistent service, earning a 4.2-star rating across 15 customer reviews. The full-service provider handles installations, repairs, and maintenance for central heat and air systems, offering free estimates and maintaining a client portal for ongoing customer support.

This contractor differentiates itself through uncommon customer care practices rather than exclusive brand partnerships. Multiple reviewers note that Ellendale honored a manufacturing warranty claim two years past the original installation date, a gesture that speaks to their commitment to long-term relationships over short-term profit. Their approach emphasizes thorough diagnostics before recommending solutions a philosophy echoed in customer feedback that the team analyzes existing systems to determine the most cost-effective course of action rather than automatically pushing for new equipment purchases.

Named technicians appear repeatedly in positive reviews. Spencer responded same-day to an urgent residential call during a heat wave, quickly diagnosing and repairing the issue. For a commercial customer facing a major refrigerant leak, Daniel arrived on a Sunday emergency call, cleared clogged pipes, and restored full operation within an hour after another company incorrectly diagnosed the problem as plumbing. These scenarios illustrate the company's willingness to tackle challenging situations others could not resolve.