General Motors

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About General Motors
General Motors operates as a warehouse facility in Memphis, Tennessee, serving the logistics and distribution needs of the broader Mid-South region. The facility maintains round-the-clock operations from 6 AM to midnight on weekdays, accommodating commercial shipping and receiving requirements. Based on 62 customer reviews, the business carries a 3.3-star rating, with feedback spanning both positive and negative experiences regarding turnaround times and facility access.
The warehouse positions itself as a convenient drop-and-hook location adjacent to a truck stop, offering straightforward trailer exchange services for transporters. Customer feedback indicates that straightforward loads can be processed within approximately 20 minutes when operations run smoothly. The facility operates under standard commercial warehouse protocols, including specific requirements for trailer age and scheduled appointment windows.
Customer reviews highlight varied experiences at this Memphis warehouse. Positive feedback references efficient drop-and-hook processing completed within 20 minutes. Negative reviews document extended wait times reaching 72 hours for trailer unloading, with specific complaints about communication delays and extended queuing periods. One reviewer noted a rude encounter with a security guard, while another described difficulty navigating the check-in documentation process.
What Customers Say
3 of 8 reviewers praise quick turnaround for drop-and-hook loads, while 5 of 8 cite excessive wait times exceeding 24 hours and unresponsive staff. Positive reviews mention 20-minute processing; negative reviews highlight 72-hour delays and rude interactions with facility personnel.
Working Hours
| SundayToday | Closed |
| Monday | 6 AM–11:59 PM |
| Tuesday | 6 AM–11:59 PM |
| Wednesday | 6 AM–11:59 PM |
| Thursday | 6 AM–11:59 PM |
| Friday | 6 AM–11:59 PM |
| Saturday | Closed |
Services
Trailer Drop and Hook
Exchange empty trailers for loaded units without unloading; reviewers report 20-minute processing for straightforward transactions.
Live Unload Services
Physical unloading of trailer contents onto facility docks; multiple reviewers cite 24-72 hour wait times.
Commercial Receiving
Receipt of commercial freight shipments with standard documentation processing.
Driver Check-In Processing
Administrative processing for driver facility access and authorization verification.
Trailer Parking Exchange
Short-term trailer parking exchange services for commercial transporters.