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About Gentry’s Home Services LLC
Gentry's Home Services LLC serves Memphis and the surrounding Tennessee community as a heating and cooling repair specialist, earning a 4.9-star rating across 59 client reviews. Homeowners consistently highlight the team's responsiveness and technical knowledge, with multiple reviewers noting same-day arrival during urgent situations. The company maintains a presence at (901) 495-9389 for scheduling inquiries.
Reviewers repeatedly emphasize the honesty and transparency that distinguish Gentry's from larger competitors. One customer specifically noted the technician did not attempt to sell unnecessary services, contrasting this with experiences at bigger name companies. The team handles repairs across residential homes, rental properties, and even a customer's mother residence, demonstrating versatility across different property types.
Customer stories from the reviews reveal technicians named Eric and Mr. Gentry handling specific repair scenarios. One reviewer described a same-day heater repair during cold weather concerns, with the technician also addressing financing questions for needed parts. Another customer mentioned a short-notition consultation that resolved a small unit issue within a couple hours, with the technician remaining personable and answering multiple questions throughout the service call.
What Customers Say
Fifty-nine reviewers collectively praise same-day response times and honest assessments, with five customers specifically naming technician Eric and noting he avoided recommending unnecessary replacements. Multiple reviewers contrast Gentry's transparency with negative experiences at larger companies.
Services
Heater Repair
Diagnosis and repair of heating system malfunctions including same-day emergency service.
AC Repair
Air conditioning repair services with same-day response for cooling emergencies.
HVAC Maintenance
Preventive maintenance services across residential and rental properties.
System Diagnostics
Technical assessment and troubleshooting for heating and cooling system issues.
Multi-Property Service
Servicing for homeowners with multiple residences including rental properties.
Part Replacement
Replacement of heating and cooling components with financing options available.