Gentry's LLC

Gentry's Heating & Cooling operates as a residential HVAC contractor in Memphis, Tennessee, earning a 5-star rating across 12 verified customer reviews. The company handles air conditioning and heating system repairs, maintenance, and new installations for homeowners throughout the Memphis metro area. Multiple reviewers note the company's transparent pricing and commitment to honest diagnostics, with one customer sharing they received eight different estimates before choosing Gentry's over larger chain competitors.

What distinguishes Gentry's from larger HVAC chains is their approach to customer relationships. Reviewers consistently mention the absence of pressure tactics and inflated repair recommendations. One customer specifically praised the service representative for an honest assessment of their AC issue, noting the technician could have easily fabricated a problem but chose transparency instead. The company offers fair, competitive pricing without the overhead costs that larger companies pass onto homeowners.

Customer experiences highlight specific technicians and scenarios that demonstrate the company's reliability. Gene Thornton's review names Michael, who quickly resolved a heating issue. Reviewers describe situations ranging from furnace checkups to comprehensive AC servicing and system cleaning. Multiple customers emphasize they'd call Gentry's again for future HVAC needs, with one noting the workers showed professionalism and knowledge during the service call.