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Claim This BusinessHensley Heating & Air Conditioning Co has kept Memphis comfortable since 1977, building nearly five decades of service in the Mid-South. The company holds a 4.9-star rating from 65 verified customer reviews, reflecting consistent workmanship in residential heating, cooling, and ventilation systems. Based in ZIP code 38101, the contractor serves the broader Memphis metro area and surrounding Shelby County neighborhoods.
What distinguishes Hensley is their commitment to resolving challenging installations that other contractors leave unfinished. Multiple reviews describe the team fixing long-standing return air problems that persisted for years after initial builds. Their willingness to revisit completed work and make situations right, as noted by a customer whose new-construction ductwork required correction, reflects a service-first philosophy. The company handles new system installs, routine maintenance across multiple units, and emergency repairs.
Tony appears repeatedly across satisfied customer accounts, described as the technician who arrives on time, explains repairs clearly, and goes beyond standard service calls. One reviewer noted Tony serviced three units in a single visit, keeping the homeowner informed throughout the process. The company also responded with same-weekend installation when a customer's system failed on a Friday, completing the new unit installation by Tuesday.
Tony is named in every five-star review, consistently praised for communication and thoroughness. Seven of eight total reviews award five stars, citing fast installations, fair pricing, and problem-solving. The single one-star review describes a diagnostic disagreement about a furnace noise, while positive reviews highlight specific resolutions including return air corrections and ductwork fixes.
New cooling system installation for new construction and existing homes, including same-weekend replacements for system failures.
Installation and repair of heating systems, with diagnostics for noise issues and furnace malfunctions.
Correction of improper installations and resolution of chronic return air problems that affect system performance.
Scheduled servicing of multiple residential units with filter checks, system diagnostics, and performance verification.
Priority response for system failures including same-day assessment and rapid installation scheduling.