HR Ferrell & Company

H.R. Ferrell & Company has kept Mid-South homes and businesses comfortable for over 45 years. Based at 5446 Pleasant View Road in Memphis, this contractor holds an A rating with the Better Business Bureau and boasts a 4.9-star average from 97 verified reviews. The team serves residential clients across Memphis neighborhoods alongside commercial properties including retail spaces, offices, restaurants, and warehouses. Licensed technicians handle air conditioning, heating, and ventilation systems for both individual homes and multi-family complexes, with 24-hour emergency availability for urgent situations.

What distinguishes H.R. Ferrell from other Mid-South contractors is their commitment to solving atypical problems. The company installs and services specialized wine cellar cooling units, maintaining precise 55-degree temperatures for collections that require climate control most contractors do not understand. They also install whole-house Generac generators powered by natural gas, giving homeowners reliable backup power during outages. The website lists thirteen distinct service categories ranging from traditional furnace and heat pump work to indoor air quality solutions including UV lights, air purification systems, humidifiers, and zone control thermostats. Every technician is certified, insured, and trained on current equipment, reflecting a company culture that invests in ongoing education.

Customer stories from recent reviews reveal technicians who treat each call as urgent regardless of timing. When Bill Zwick discovered a failed heat exchanger the day after calling, the crew arrived at 8:15 the next morning and had a new Carrier system operating by 10:30. Johnny Grant received a same-day visit within a couple of hours despite calling late in the day. Ethan Skaggs specifically noted that the team arrived on time within their promised window and even identified additional home improvements that would fit his budget, performing the work without pressure or upselling. Dalton Turner guided a complex wine cooling project through multiple challenges to completion, honoring his commitment to a customer who needed a system reaching exactly 55 degrees.