Industrial Parts & Electric Motors, Inc.

Industrial Parts & Electric Motors, Inc. operates as an electric motor specialty retailer in Memphis, Tennessee, maintaining a 4.4-star rating drawn from 18 customer reviews. The business maintains standard commercial hours Monday through Friday, closing at 4:30 PM, and is closed on weekends. Located in the Memphis metro area, the company serves industrial clients, commercial businesses, and contractors seeking electric motors, gearboxes, and related mechanical components. The phone number is (901) 794-7278.

With an extensive background spanning several decades in the Memphis industrial market, Industrial Parts & Electric Motors has built a reputation for inventorying hard-to-find motors and mechanical components. The business stocks products including motors, gearboxes, and brake systems, positioning itself as a resource for equipment that other suppliers may not carry. Customer reviews highlight the team's willingness to assist after hours when urgent situations arise, suggesting a commitment to responsive service for clients facing operational emergencies.

Customer experiences reveal varied interactions with the business. A reviewer describing a 40-year working relationship praised the team for maintaining professionalism, providing prompt assistance, and remaining available beyond standard hours. However, negative reviews cite communication issues, with one customer describing a dismissive tone when requesting quotes and another detailing a damaged shipment dispute where the customer felt accountability was deflected. These contrasting experiences suggest that while some clients receive excellent support, the customer service approach may not be consistent across all interactions.