Johnstone Supply

Johnstone Supply operates as a heating equipment supplier in Memphis, Tennessee, holding a 3.2-star rating across 11 customer reviews. The location serves residential and commercial clients within the Memphis metropolitan area, offering a range of HVAC equipment from major manufacturers including split systems, packaged units, and variable-capacity solutions. Business hours run Monday through Friday from 8 AM to 5 PM, with weekend availability not currently offered. The supplier maintains an inventory spanning air handlers, evaporator coils, furnace systems, and both single-zone and multi-zone configurations for climate control applications.

The Memphis branch differentiates itself through access to an extensive product catalog that includes commercial unitary equipment alongside residential systems. Website listings show specialization in manufactured housing solutions, field-installed accessories, and extended warranty programs for qualifying installations. The supplier operates within the Johnstone Supply network, a regional HVAC distribution channel serving contractors and end-users across the Mid-South region. Product categories include Mini-Split Systems, Gas Furnaces, Oil Furnaces, and Variable Capacity Systems designed for energy-efficient operation in Southeast climate zones.

Customer feedback reveals mixed experiences at this location. Positive reviews cite professional conduct and friendly interactions, with one reviewer specifically noting very professional and very friendly service. Negative reviews document concerns including pricing discrepancies, with one customer reporting a $171 difference compared to another supplier for an identical motor, and product fulfillment issues where incorrect parts were provided despite having part numbers in hand. One reviewer described this Memphis location as having customer service that differs from the typical Johnstone standard, recommending alternative locations when possible.