Memphis Heating and Air Conditioning

Memphis Heating and Air Conditioning serves residential and light commercial clients across the Memphis metro area, including neighborhoods like East Memphis, Germantown, and the University of Memphis district. The contractor maintains an A+ rating with the Tennessee Contractor Licensing Board and has accumulated 21 customer reviews averaging 3.9 stars. Operating on extended hours from 9 AM to 9 PM Monday through Saturday, with Saturday and Sunday service until 5 PM, the team provides installations, repairs, and maintenance for standard split systems, packaged units, and thermostat upgrades.

The company focuses on responsive residential service rather than pursuing manufacturer certifications or specialized IAQ niche offerings. Reviewers consistently note the team's punctuality and upfront communication, with technicians arriving early or on-time and providing clear explanations before beginning work. The negative review describes a communication breakdown where a promised service call did not materialize, highlighting inconsistency that prospective clients should weight when comparing providers.

Homeowners sharing positive experiences frequently mention Jennifer Douglas and Donna Stephen, with one client noting the team completed a new thermostat installation within 45 minutes while explaining all features. Another reviewer describes the crew arriving early for a new AC installation and working straight through to deliver a fully functional cooling system by day's end. These accounts reflect the company's strength in straightforward replacement projects and thermostat upgrades.