Mid America Appliance Parts

Mid America Appliance Parts operates as a dedicated appliance parts supplier serving the Memphis metropolitan area and surrounding Tennessee communities. With a solid 4.6-star rating drawn from 66 customer reviews, the business has established a physical storefront where homeowners and repair professionals can directly purchase replacement components. The shop maintains standard retail hours Monday through Friday from 8 AM to 5 PM, with reduced Saturday morning availability. Customers can utilize the in-store model lookup system to identify compatible parts using their appliance's manufacturer number, or request account access for streamlined ordering.

What distinguishes Mid America Appliance Parts from online-only retailers is the ability to obtain parts immediately without waiting for shipping. The store stocks components for major appliance brands and employs a model lookup system that allows customers to verify compatibility before purchasing. A reviewer noted the store's clean, organized layout with multiple staff members available behind the counter, and another customer appreciated obtaining a dishwasher part the same day rather than waiting five days for online delivery. The business also offers account login for returning customers who prefer tracked purchase history.

Customer experiences highlight both strengths and areas for improvement. One reviewer described a positive interaction with a staff member named JJ, noting the technician verified part availability and pricing over the phone before the customer drove to the store, describing the exchange as friendly and human compared to online transactions. However, negative reviews cite challenges with customer service attitudes and difficulties obtaining correct parts, with at least one customer reporting complications with returns and refunds.