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Claim This BusinessMr Cool's AC and Heating has operated in the Memphis area for over three decades, establishing itself as a reliable option for residential heating and cooling needs. The company maintains a 4.4-star rating compiled from seven customer reviews, and all technicians are licensed, insured, and bonded with BBB accreditation. Based at 38115, this contractor serves Germantown, Olive Branch, Barkley, and South Haven in addition to Memphis proper, providing repairs, new installations, and system maintenance for both heating and air conditioning equipment.
The company offers a ten percent discount to seniors and military personnel as a commitment to community value. Their work is backed by a warranty on repairs, providing customers with protection after the service call concludes. As a full-service heating and air conditioning provider, they handle every stage of equipment lifecycle including emergency diagnostics, component repair, filter replacement, and complete system installations for homes requiring new HVAC infrastructure.
Customer reviews highlight the technical proficiency of the service team. Multiple reviewers describe technicians who arrived on schedule, clearly explained repair options in accessible language, and completed work efficiently without leaving mess behind. One customer recalled a same-day response during a period of extreme summer heat when their cooling failed mid-afternoon. Gabriel Okpah specifically noted competitive rates alongside quality workmanship, while another client praised the fast resolution of a heating system failure that occurred during peak winter demand.
Five of seven reviewers award five stars, praising fair pricing, on-time arrivals, and clear communication. The two lower ratings include a single one-star review citing a service call that did not resolve the issue, which accounts for the 4.4 average falling below a perfect score.
Diagnosing cooling failures, refrigerant issues, capacitor replacement, and system tune-ups to restore operation.
Fixing furnace ignitions, thermostat malfunctions, cycling problems, and heating element failures in gas and electric units.
Complete new equipment installation including load calculation, proper sizing, and code-compliant setup for replacements.
Seasonal maintenance visits including filter changes, coil cleaning, and performance verification to extend equipment life.
Troubleshooting thermostat programming issues, wiring problems, and recommending smart thermostat upgrades.
Same-day service availability for system failures requiring immediate attention to restore home comfort.