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Claim Your Free PageAbout Oops Plumbing And Drains
Oops Plumbing And Drains operates as a plumber serving Memphis, Tennessee with a 4.8-star rating compiled from 54 client reviews. The business handles residential plumbing needs including toilet repairs, faucet fixes, drain cleaning, and gas line installations. Morgan Pippen, a realtor with extensive experience working with plumbers, noted the company arrived within two hours of her emergency call during a holiday weekend and completed a full toilet replacement, pipe clearing, and faucet repair in three hours despite dealing with substandard work from previous homeowners. The company maintains availability for same-day urgent calls, a feature multiple reviewers highlighted when describing their experiences.
Dedrick, the technician who manages service calls for Oops Plumbing And Drains, distinguishes the business through direct personal communication and transparent pricing. Reviewers consistently describe reaching a live person immediately rather than navigating automated systems, a factor Sara Houston specifically credited for the positive experience as a first-time homeowner. Simon Hill required a natural gas line run for a new package AC unit, a job that demanded both plumbing competency and knowledge of gas line codes, and noted the work was completed quickly at a fair price. The company accepts service requests on short notice, with several reviewers citing weekend and emergency situations where immediate response proved critical.
Customer scenarios from reviews reveal the practical value of the company's service model. Morgan Pippen faced a high-pressure situation with forty guests expected at her home during Halloween weekend when her primary toilet failed and a faucet leaked, and she credited Dedrick with preventing what could have been a disastrous event. Schree Hill manages a daycare in Memphis while living in Nashville and has relied on Oops Plumbing And Drains since purchasing the property in 2019, describing the difficulty of finding trustworthy service when physically distant from the property and praising the team's punctuality and consistent professionalism across multiple years of engagement.
What Customers Say
All five detailed reviews award five stars, with reviewers emphasizing same-day emergency response, fair pricing, and the technician's availability on weekends. Three reviewers mention the convenience of reaching a live person rather than an automated system, and two reviewers specifically note the company's willingness to educate customers about their plumbing systems.
Services
Toilet Repair and Replacement
Installation of new toilets and repair of malfunctioning units, including handling problems like the glugging sound and insufficient flushing capacity.
Faucet and Sink Repair
Fixing leaky faucets and repairing sink fixtures, with one reviewer noting a faucet was repaired during an emergency call.
Drain Cleaning
Clearing blocked pipes and restoring proper drainage, with the technician addressing issues stemming from previous improper work.
Gas Line Installation
Running natural gas lines for appliances including package AC units, requiring knowledge of both plumbing and gas line codes.
Emergency Same-Day Service
Urgent plumbing response available on weekends and holidays, with multiple reviewers describing same-day arrival during emergency situations.