Power and Protection Services
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About Power and Protection Services
Power and Protection Services operates as a security contractor serving the Memphis metropolitan area, including Germantown and surrounding Tennessee communities. The business maintains a 4.6-star rating accumulated across 179 customer reviews, reflecting consistent service quality over its operational history. Holding license EG13000662 as an Alarm System Contractor II, the company provides both residential and commercial security solutions, integrating smart home technology with traditional alarm systems. Customers in the Memphis area can access service Monday through Friday from 9 AM to 5 PM.
The contractor distinguishes itself through partnerships with leading technology providers and an extensive smart home integration platform. Their system capabilities include door and window sensors, motion detectors, glass break detectors, smoke and carbon monoxide detectors, and a comprehensive camera lineup featuring dome cameras, high-definition options, and exterior cameras with night vision. The UltraSync platform enables homeowners to control lights, locks, thermostats, and doorbell cameras through voice commands via Alexa. This integration approach positions them as a modern security solution provider rather than a traditional alarm-only company.
Customer reviews highlight specific technicians who delivered attentive service. Colin, identified as a company representative, demonstrated thorough knowledge of the jellyfish lighting system during installation and ensured the homeowner fully understood system operation. Roman performed the installation work, with one reviewer describing him as patient and knowledgeable. More recent reviews reference Jeffrey Gowen, noted for helpful assistance with security needs. The pattern across positive reviews emphasizes responsive service and professional installation, though one negative review raises concerns about customer service and contract accountability that prospective clients may wish to discuss during initial consultation.
What Customers Say
Among six reviewers who left detailed feedback, four awarded five-star ratings citing professional installation and responsive service. Negative feedback from one reviewer references contract disputes and customer service concerns, while positive reviews specifically mention technicians Colin, Roman, and Jeffrey Gowen by name.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Residential Security Systems
Full alarm system installation including door, window, motion, and glass break sensors for comprehensive home protection.
Commercial Office Security
Business security solutions designed for office environments and commercial properties, protecting assets and employees.
Smart Home Integration
UltraSync platform connecting security devices with lights, locks, thermostats, and doorbell cameras through a single system.
Video Surveillance Cameras
DOME cameras, HD cameras, exterior cameras with night vision, and interior cameras for round-the-clock property monitoring.
Environmental Sensors
Smoke detectors and carbon monoxide detectors integrated with the main security system for emergency detection and alerting.
Voice Control Setup
Alexa integration enabling voice commands for lights, locks, thermostat control, and doorbell camera access.
Professional Installation
Technician-installed systems with homeowner orientation, ensuring users understand system operation after installation.