Priority Heat and Air, LLC

Priority Heat and Air, LLC operates as a family-based HVAC contractor serving Memphis and the surrounding Shelby County area. The company has built a reputation through consistent five-star service, reflected in 48 reviews that praise both technical skill and customer communication. Technicians Jason and Jordan handle the majority of service calls, managing furnace repairs, AC maintenance, and emergency heating issues for residential customers across the Memphis metro.

What distinguishes Priority Heat and Air from other area contractors is their commitment to responsive service and transparent communication. Multiple reviewers note that technicians arrive on time, explain repair options clearly, and ensure homeowners understand exactly what work was performed. The team maintains a focus on quality parts and reliable solutions rather than upselling unnecessary services.

Customers highlight specific scenarios that demonstrate this company's dedication. One reviewer contacted them on a Saturday for a hot water heater issue and received complete service by the following day. Another describes Jason arriving during five inches of snow to restore heat for a customer and his father. A third mentions Jordan's careful diagnostic work on a furnace part that other contractors had difficulty properly identifying. These accounts of same-day response, weather-resistant service calls, and thorough repairs form the foundation of their strong local reputation.