Professional Repair Service

Professional Repair Service operates as a washer and dryer repair specialist serving Memphis and surrounding Tennessee communities. The business maintains a 4.5-star rating compiled from 30 customer reviews, reflecting consistent service quality across its client base. Their service model includes round-the-clock availability, meaning homeowners can request repairs any day of the week including weekends and holidays. The company manages repairs across an extensive range of household appliances beyond washers and dryers, including refrigerators, dishwashers, ovens, cooktops, and freezers.

The company distinguishes itself through manufacturer partnerships with over 25 major appliance brands, enabling certified repairs on equipment from entry-level to premium lines including Sub-Zero, Thermador, Viking, and Miele. Their 24/7 emergency availability addresses a critical need in Memphis, where summer temperatures regularly exceed 90 degrees and appliance failures can quickly create unsafe living conditions. The business maintains service capabilities for both residential and light commercial equipment, covering specialized categories such as wine coolers, ice machines, and trash compactors that many general appliance technicians decline to service.

Customer feedback highlights consistent communication and transparency throughout the repair process. Reviewers consistently mention that technicians explained repair options clearly before beginning work and confirmed satisfaction before considering the job complete. One customer described a repair outcome that exceeded expectations, while another noted the team handled their appliances with careful attention. The review portfolio emphasizes reliability and professional conduct as recurring themes across multiple customer experiences.