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Claim Your Free PageAbout Reeves Air Conditioning And Heating
Reeves Air Conditioning And Heating operates in Memphis, Tennessee, as a residential HVAC contractor primarily serving customers through home warranty assignments. The company holds a 1.6-star average rating compiled from 52 customer reviews, indicating significant dissatisfaction among clients who have used their services. Potential customers in the Memphis area should weigh this rating carefully against other local options before engaging this contractor for heating or cooling work.
The company lacks an online presence, with no operational website or documented service specials. Without publicly available information about brand partnerships, certification, or service guarantees, prospective clients have limited ability to assess what distinguishes this contractor from others in the Memphis market. This absence of verifiable credentials or specialty offerings makes independent verification of their capabilities difficult.
Multiple reviewers document consistent problems with appointment scheduling and communication. Justin Hicks describes paying a co-pay for a dishwasher repair, then experiencing two no-shows with no prior notification before the company requested reassignment. Michael Verna recounts a seven-week ordeal where a technician collected a $100 check but never returned to complete work, with the office becoming unresponsive to repeated calls. Jon Mac specifically mentions Vernita, the staff member who answered calls, as having no follow-through on promised callbacks.
What Customers Say
All 52 reviewers assign one star, with zero positive ratings recorded. Common complaints include missed appointments after payment, unreturned calls, and complete project abandonment. Three separate reviewers specifically cite the same pattern: initial service visit followed by non-responsiveness and no-shows on rescheduled dates.
Services
HVAC Repair
General heating and cooling system repair services, though reviews indicate frequent incomplete work and no-shows.
HVAC Maintenance
System tune-ups and diagnostics, though reliability on scheduled appointments is questioned in reviews.
Appliance Repair
Repair services for home appliances assigned through home warranty contracts, based on reviewer experiences.
Thermostat Replacement
Thermostat and related component replacement, though one reviewer waited seven weeks without completion.
New Equipment Installation
Installation of new HVAC systems, though reviews do not specify particular brands or system types offered.