Sears Appliance Repair

Sears Appliance Repair maintains a strong service presence in Memphis, Tennessee, with a 4.6-star rating gathered from 838 customer reviews. The business operates from a location on North Germantown Parkway and maintains extended daily hours from 6 AM to 10 PM, providing coverage seven days a week for residents throughout the Memphis metro area. This schedule allows the team to accommodate households that cannot schedule repairs during standard business hours, a practical consideration for working families in neighborhoods across the city.

The service model centers on same-day diagnosis and repair whenever possible, a capability that multiple reviewers specifically mentioned. Gary Elmore noted his dryer was repaired on the same day he called, and both Ronald and Christopher arrived within the promised timeframe for their respective appointments. The technicians carry a range of common replacement parts for major appliance brands, enabling many repairs to be completed during the initial service call rather than requiring a follow-up appointment.

Customer feedback highlights specific technicians who managed particular repair scenarios. Ronald resolved a washing machine issue in thirty minutes for one reviewer, while Christopher quickly diagnosed and fixed an ice maker problem for an elderly customer's mother. Daniel received commendations for thoroughness and patience, though one reviewer noted a communication gap where the technician arrived without knowing the full nature of the repair in advance. A small number of reviewers cited post-repair complications and scheduling challenges, with one customer describing follow-up difficulties after a drainage pump replacement.