Sears Heating and Air Conditioning

Air conditioning contractor
3.9(45 reviews)
1175 E Shelby Dr, Memphis, TN 38116
Sears Heating and Air Conditioning

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About Sears Heating and Air Conditioning

Sears Heating and Air Conditioning has delivered home services from Memphis for over a century, building on a legacy that began with the Sears brand itself. This contractor maintains an A+ rating with the Better Business Bureau and has accumulated 45 verified customer reviews averaging 3.9 stars, reflecting a consistent track record across residential neighborhoods spanning Shelby County and the surrounding Mid-South region. Their licensure enables them to service all major residential HVAC equipment, from aging legacy systems to contemporary high-efficiency installations.

What distinguishes this contractor from neighborhood independents is their authorized dealer network spanning Lennox, Trane, Carrier, Goodman, Coleman, and Kenmore equipment, positioning them uniquely to source genuine manufacturer components for repairs rather than aftermarket alternatives. They offer same-day and next-day appointment scheduling across all seven operating days, a practical advantage for Memphis homeowners facing summer heat index temperatures exceeding 100 degrees or winter ice storms that disable heating systems rapidly. Their written estimates provide pricing transparency before work commences, and their certified technicians carry manufacturer-specific training credentials.

Customer reviews name specific technicians who resolved challenging situations: Francis diagnosed a furnace ignition failure that another company could not identify, completing the repair in a single visit. Victor successfully isolated a disconnected humidifier component while troubleshooting a thermostat airflow issue. T.W.O.'s review describes an installation where the crew arrived on time, communicated the two-person team's roles in advance, and completed the setup with the system performing optimally since. These named references demonstrate that customer outcomes depend significantly on individual technician expertise rather than brand reputation alone.

What Customers Say

Three of six detailed reviews specifically praise named technicians Victor, Francis, and Richard for diagnostic precision and professional demeanor, while two negative reviews cite communication lapses around scheduling and payment processing rather than technical competency. Positive feedback frequently mentions on-time arrival and thorough explanations, averaging 4.2 stars among commenting reviewers versus the overall 3.9-star aggregate.

Working Hours

Sunday6 AM–10 PM
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
ThursdayToday6 AM–10 PM
Friday6 AM–10 PM
Saturday6 AM–10 PM

Services

Central Air Conditioning Repair

Diagnosing cooling failures including refrigerant leaks, compressor faults, and capacitor replacement to restore cooling performance.

AC System Installation

Full central AC replacement including load calculations, refrigerant lines, and thermostat integration for new systems.

Furnace Repair

Ignition system repairs, burner diagnostics, thermostat integration, and electrical control board troubleshooting for gas furnaces.

Heat Pump Repair

Ductless mini-split and hybrid heat pump service including coil cleaning and refrigerant management for year-round operation.

HVAC Maintenance Tune-Ups

Biannual inspections cleaning coils, checking refrigerant levels, and verifying system efficiency before seasonal peaks.

Thermostat Service

Smart thermostat installation, wiring diagnostics, and replacement of malfunctioning temperature control devices.

Frequently Asked Questions