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Claim This BusinessTiger Paws HVAC operates as a family-owned contractor based in Memphis, Tennessee, with Mark Beatty leading the company since its founding over a decade ago. The business maintains a 3.9-star rating across 32 verified customer reviews, reflecting consistent service delivery in the local market. Tiger Paws extends its expertise to surrounding communities including Bartlett, Germantown, Collierville, and Cordova, offering residents across the metropolitan area access to heating and cooling solutions without traveling long distances for professional support.
What distinguishes Tiger Paws from neighboring contractors is their commitment to transparent pricing and round-the-clock availability. The company promotes a $59 diagnostic special that provides same-day system evaluations, alongside a $89 service card offering two annual maintenance visits and a 10% discount on all repair work. Their service portfolio covers the full lifecycle of residential climate systems, from initial installation through ongoing seasonal maintenance and emergency interventions when systems fail unexpectedly.
Customer reviews repeatedly cite rapid response times and knowledgeable technicians as defining qualities of the Tiger Paws experience. When Cortney Sandridge faced a non-functional air conditioner days before a career-defining examination for her husband, Mark answered her call the same day and dispatched a technician within 24 hours to resolve a simple filter issue. Similarly, Curtis describes how Tiger Paws arrived within an hour when his system froze during an extended heat wave, solving a freon deficiency that another contractor had delayed addressing until the following Tuesday. These accounts illustrate the company's priority on urgent residential comfort needs.
Four of five published reviewers specifically mention same-day or same-hour response times, with technicians Mark, Alex, and another Conway representative identified by name. The sole reviewer referencing pricing discusses cost transparency positively. All five reviews carry five-star ratings despite the business aggregate of 3.9 stars from 32 total reviews.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete heating and cooling system replacement for homes and businesses, including new unit ordering and professional installation.
Bi-annual system checkups addressing both heating and cooling equipment to maintain performance and prevent component failures.
24/7 availability for urgent heating and cooling failures, with same-day service response for critical system outages.
Ductwork cleaning services and indoor air quality improvements including filtration upgrades and ventilation enhancements.
Installation of programmable and smart thermostats enabling remote temperature management and energy efficiency optimization.