U-1st Services LLC

U-1st Services LLC operates from 3638 S. Perkins Rd in Memphis, serving the surrounding communities of Bartlett, Cordova, Germantown, Collierville, Arlington, Lakeland, and Oakland. As a licensed HVAC contractor, the company holds valid credentials to perform heating and cooling installations in Shelby County. The business maintains a 4.3-star rating compiled from 62 customer reviews, reflecting a client base that has grown through word-of-mouth referrals and repeat service calls. Weekend availability sets them apart from many competitors, with Saturday hours extending until 1 PM for homeowners who cannot take time off during the week.

The company operates as a Trane dealer, offering new system installations backed by the manufacturer's warranty alongside extended service agreements for ongoing maintenance. Their double-discount program provides 10% off for seniors and 10% off veterans, stacking to 20% for those who qualify for both. Indoor air quality services include air duct cleaning and sealing, addressing a common source of allergens in older Memphis homes. Beyond HVAC, they handle plumbing repairs including drain and sewer work, water heater replacement, and bathroom remodeling projects.

Reviewers named specific technicians to illustrate service quality. PJ received a negative mention for failing to return to a scheduled appointment and not communicating delays. However, Sarah M reported rapid same-day diagnosis and next-day installation after her AC failed during Memphis summer heat. Ben Thoele described a 24-hour furnace and AC replacement on his rental property, praising both turnaround time and pricing. These contrasting experiences suggest the quality of service may vary by technician and day of request.