University Air & Plumbing

University Air & Plumbing holds a 5.0-star rating across 87 verified reviews, reflecting consistent service delivery in Memphis and the broader Tennessee corridor. The company operates as a dual-discipline contractor, handling both HVAC and plumbing systems under one service agreement, which simplifies scheduling for homeowners managing multiple residential systems. Their 24/7 emergency availability covers heating and cooling emergencies alongside plumbing failures, a practical combination for properties experiencing cascading system failures during extreme weather events.

The contractor distinguishes itself through indoor air quality solutions, thermostat and zoning systems, and financing options with approved credit. Their website references products spanning heating, cooling, and plumbing equipment categories, positioning the business as a single point of contact for both trades. This dual-capability approach eliminates the coordination friction of hiring separate specialists for unrelated system failures within the same property.

Review narratives surface specific service scenarios that illustrate their operational responsiveness. During the 2026 ice storm, technician Dax answered emergency calls and guided a homeowner through repeated questions with patience. Another reviewer describes a same-day thermostat repair visit, with the technician explaining the diagnostic findings before installing a replacement the following morning. A third account details how a technician retrieved a forgotten drain pan during water heater work, coordinating the complete installation across two days while managing disposal of the old unit. These accounts emphasize proactive communication and follow-through rather than isolated repair visits.