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Claim This BusinessARS/Rescue Rooter operates as a licensed HVAC and plumbing contractor serving Murfreesboro, Franklin, and the surrounding Middle Tennessee communities, including neighborhoods near Barfield Crescent Park and historic Cannonsburgh Village. With 125 verified customer reviews generating a 4.6-star average rating, the company maintains round-the-clock availability including weekends and holidays for emergency service calls. The Murfreesboro location at 2615 Medical Center Pkwy serves as the local hub for this national service provider, fielding technicians who handle both residential heating and cooling systems as well as comprehensive plumbing needs.
What distinguishes ARS/Rescue Rooter from neighboring contractors is their dual-trade expertise under one service agreement, allowing homeowners to manage both HVAC and plumbing through a single provider. The company emphasizes upfront pricing and offers financing options for major equipment installations. Their service guarantee provides recourse when repairs don't meet expectations, and their indoor air quality solutions address regional humidity challenges common to Middle Tennessee summers. The 24/7 emergency response capability means technicians deploy when systems fail during extreme temperature events, a critical feature for this climate zone.
Customer testimonials highlight specific technicians who delivered exceptional service. Jed Delk earned praise for diagnosing a kitchen plumbing issue and explaining every repair step, leaving the homeowner confident in the work. Another reviewer named Ellis received commendation for professionalism and thorough answers during an AC repair visit. A heat wave scenario prompted one reviewer to note that ARS technicians arrived within a reasonable timeframe despite high demand, providing a thorough inspection and transparent estimate while acknowledging scheduling constraints during peak summer months.
Of 7 named-customer reviews, 5 award 5-star ratings while 2 lower scores cite pricing concerns and disputed repair recommendations. Positive reviews specifically name technicians Jed Delk, Ellis, and Charles, praising their diagnostic clarity and respectful communication. The single 1-star review describes receiving a $4,000 repair quote that subsequent second opinions contradicted, suggesting some customers feel pressured toward expensive repairs.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Fast fixes for cooling issues plus tune-ups and diagnostics to prevent summer breakdowns.
Professional installation of energy-efficient air conditioning systems with proper setup.
Expert solutions for furnace and heat pump repairs plus routine heating system tune-ups.
Full heating system installation for dependable winter comfort and proper setup.
Rapid response for complete system failure, unsafe conditions, or extreme indoor temperatures.
Comprehensive plumbing services from fixture repairs to major pipe work and installations.
Clog removal and sewer line restoration to prevent future blockages and maintain flow.
Repair, replacement, and maintenance for tank and tankless water heater systems.