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Claim This BusinessFann's Air Conditioning & Heating has served Murfreesboro and surrounding Middle Tennessee communities since 1984, building a reputation across 277 verified reviews that earned a 4.9-star rating. The company holds state HVAC licensing and operates a fleet of service vehicles dispatched from their Rutherford County facility, providing 24-hour emergency coverage to residents of Murfreesboro, Smyrna, La Vergne, and neighboring cities. As a family-operated contractor, they handle residential heating and cooling systems, including older units that other companies refuse to service.
What distinguishes Fann's is their willingness to handle warranty claims on equipment they did not originally install, a practice that saved one reviewer between Christmas and New Year's when their compressor failed. The company offers transparent pricing options, including documented cash-payment discounts, and maintains a policy of explaining all available repair versus replacement choices before homeowners decide. Their service technicians arrive in marked vehicles, provide diagnostic explanations, and walk customers through equipment documentation during installation.
Reviewers consistently name specific technicians who delivered exceptional service. Bryce arrived at a non-customer's home within three hours of a Friday-night furnace failure, diagnosing and repairing the issue in 15 minutes. Jason Fann personally guided a homeowner through replacing a 41-year-old system, coordinating a same-week installation of a new 3-ton heat pump. Another technician, James, performed seasonal maintenance with thorough inspections and filter assessments, demonstrating the methodical approach that long-term customers cite as why they have used Fann's exclusively for over a decade.
Every single reviewer awarded 5 stars, with multiple customers specifically praising technicians Bryce, Jason, and James. Emergency response appears frequently, Bryce arrived within three hours on a Saturday, while another reviewer noted a 3-day turnaround during the holiday week. Homeowners appreciate transparent pricing discussions and the company's willingness to honor warranty claims on equipment they did not originally install.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
24-hour response for heating and cooling system failures, including diagnostic and repair services.
Installation of complete heating and cooling systems, including 3-ton heat pump units for residential homes.
Seasonal maintenance, component inspection, cleaning, and repair of heat pump systems.
Diagnostic services, component replacement, and preventive maintenance for residential furnaces.
Assistance processing warranty claims on HVAC equipment, even for systems they did not originally install.
Spring and summer preventive maintenance including filter checks, cleaning, and system testing.