Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates from Stones River Mall on Old Fort Parkway in Murfreesboro, TN 37129. The location is part of Sears Home Services, a division of Transformco, and serves Murfreesboro along with Rutherford County and surrounding Middle Tennessee communities. Factory-certified, insured, and background-checked technicians repair and maintain all major appliance brands as well as central air conditioners, heat pumps, and furnaces. The team holds a 4.5-star rating from 295 reviews and welcomes scheduling by phone seven days per week.
A key strength of this contractor is its breadth. Technicians address both appliances and HVAC systems, handling refrigerator repair, washer and dryer service, dishwasher maintenance, oven and cooktop work, and full heating and cooling system care. All technicians are factory-certified rather than entry-level generalists, and every service call is covered by insurance and a background screening. Same-day and next-day appointment slots are available, a convenience that readers of recent reviews consistently flagged as decisive. The $$ price positioning places the contractor in the mid-range rather than budget tier.
Specific technicians earned named recognition in homeowner reviews. Billy received multiple call-outs for respectful, professional HVAC work completed in a single visit with prompt callback availability. John arrived on time, diagnosed a refrigerator issue correctly on the first attempt unlike a prior contractor, and left the work area clean. Kenneth made three separate house calls to resolve multiple issues on one household's equipment, demonstrating continuity that saved the homeowner repeated scheduling. A reviewer noted Josh handled an HVAC repair quickly despite an unusually wide arrival window, illustrating that even when scheduling logistics are imperfect, the technical outcome met expectations.
What Customers Say
295 reviews yield a 4.5-star rating with strong praise for diagnostic accuracy and courteous technicians. Six reviewers named Billy, John, Frank, or Kenneth specifically and described on-time arrivals and efficient repairs. One negative review cited frustration with a 2-10 Home warranty authorization delay rather than technician skill.
Working Hours
| SundayToday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Refrigerator Repair & Maintenance
Factory-certified technicians diagnose and fix cooling failures, seal issues, and temperature irregularities in all refrigerator brands.
Washer & Dryer Repair
Technicians address washer drainage problems and dryer heating issues, including both electric and gas dryer configurations.
Dishwasher Repair
Service covers pump failures, drainage clogs, and cleaning performance issues to restore proper dishwasher operation.
Oven, Stove & Cooktop Repair
Certified repair for bake and broil elements, ignition systems, and cooktop burners across electric and gas models.
Central Air Conditioner & Heat Pump Service
Technicians maintain and repair split-system air conditioners, heat pumps, and connected ductwork for reliable cooling.
Furnace Repair & Heating System Service
Heating system diagnostics and repairs keep furnaces operating safely and efficiently through the winter season.
Trash Compactor Repair
Motor, crushing mechanism, and switch repairs restore trash compactor function in residential kitchen installations.