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About A & E Service Company
A & E Service Company operates in Nashville as a multitrade residential contractor, handling heating, cooling, plumbing, and electrical work for homeowners across Music City, East Nashville, Green Hills, and the surrounding Davidson County communities. The company holds a 4.2-star average across 10 published reviews, a rating skewed lower by one dissatisfied customer amid nine five-star endorsements. Technicians Michael and Alex B. appear repeatedly in client feedback, with customers praising their diagnostic precision, transparent pricing, and punctual arrivals.
What distinguishes this contractor from neighbors is the crew's willingness to tackle unconventional assignments. Martin Shoener noted the team installed an HVAC system on his house boat, describing the work as uncharted territory that they nevertheless completed correctly. Multiple reviewers mention Michael answered his phone directly, showed up on time for estimates, and communicated clearly throughout the process. The absence of an accessible website limits visibility into formal warranties or brand partnerships, but the hands-on approach described in client narratives speaks to problem-solving capability over marketing polish.
Customer scenarios reveal the practical value of calling A & E. Sarah Ray reported Michael arrived earlier than scheduled and resolved her issue within minutes of stepping through the door. Austin E. described a summer afternoon when his AC failed and Michael reached him within a few minutes, restoring cool air rapidly during a brutal heat wave. S. Elaina Peace noted return visits for Alex B. produced consistent A++ results, emphasizing reliability that several neighbors have subsequently experienced firsthand.
What Customers Say
Nine of ten reviewers award five stars, citing fast same-day response, honest diagnostics, and fair pricing as recurring themes. The lone one-star review alleges a missed first appointment and disputes a refrigerant claim, representing the service inconsistency that most clients did not experience.
Services
HVAC Repair & Maintenance
Diagnostic services, refrigerant handling, compressor replacement, and system tune-ups for residential heating and cooling equipment.
HVAC Installation & New Construction
Complete system installs including unconventional locations such as house boats, with proper sizing and configuration.
Plumbing Repairs
One reviewer notes Michael completed plumbing work, suggesting capacity for standard residential plumbing needs.
Electrical Support
Reviewer Kirby Varney specifically mentions electrical repair capability alongside heating system work.
Same-Day Emergency Response
Multiple customers describe receiving rapid same-day arrivals, particularly during heat wave emergencies when AC fails.