ARS / Rescue Rooter

ARS/Rescue Rooter operates as a full-spectrum plumbing, heating, and cooling contractor serving the greater Nashville metro area including Franklin, Brentwood, and Murfreesboro. Holding Tennessee License #21520, the company maintains a 4.5-star rating compiled from 4,288 client reviews, demonstrating consistent service delivery across residential projects ranging from emergency repairs to system installations. The business maintains 24-hour availability, ensuring homeowners can access professional assistance regardless of when equipment failures occur.

The contractor distinguishes itself through an Exceptional Service Guarantee that promises 100% satisfaction backed by written estimates approved before work begins, along with background-checked and drug-tested technicians who arrive in uniform with protective shoe covers. As a relief partner network participant, ARS leverages collective buying power for equipment and parts, and the company supports St. Jude Children's Research Hospital through ongoing community donations, reflecting a corporate commitment extending beyond service transactions. The $49 seasonal HVAC tune-up special provides an entry point for preventive maintenance, potentially extending system lifespans in Nashville's humid subtropical climate where AC units run extensively from May through September.

Homeowners repeatedly praise specific technicians who transform stressful situations into manageable repairs. When Stacy Rihel's water heater failed catastrophically on a Sunday, technician Jerad arrived within hours armed with full pricing authority, providing a transparent quote while office staff delivered real-time arrival updates. Installation technician Casey completed the new unit replacement the following day, including complete cleanup of the previous mess. The McConnells credited technicians Bishnu, Carlos, Ivan, and Ian for a seamless HVAC conversion that dramatically improved their home comfort, highlighting the team's ability to handle complex multi-person installations.