Ferguson HVAC Supply

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About Ferguson HVAC Supply
Ferguson HVAC Supply operates as a heating equipment supplier in Nashville, serving both professional contractors and homeowners tackling DIY projects. The location maintains a 4.3-star rating derived from 221 customer reviews, with operating hours spanning weekday mornings from 7AM to 4PM and Saturday mornings until 11AM. This supplier functions as a trade distribution center, providing hardware, components, and equipment to licensed technicians while also accommodating residential customers seeking specific replacement parts.
Customer feedback highlights the team at this Nashville location, with specific staff members Levi and Dana mentioned by name for their responsiveness and willingness to accommodate last-minute order modifications. The supplier maintains inventory accessibility, though some customers have noted wait times during peak periods and pricing concerns that differ from online alternatives. One reviewer who replaced a shower drain found the counter staff helpful in locating the exact part, verifying stock by phone, and providing the correct component at a competitive price, including an additional drain cover at no extra cost.
Named technician accounts from reviews demonstrate on-site responsiveness. During Nashville's first freezing night of the season, a technician arrived after dark to assess flickering lights in an apartment and provided a temporary solution for a photosensitive resident, explaining the issue clearly while scheduling permanent repairs.
What Customers Say
Four of eight shown reviewers award five-star ratings, with positive feedback citing helpful counter staff like Levi and Dana who accommodate order modifications and verify part availability. Three negative reviews cite extended wait times of thirty minutes to an hour, perceived overpricing compared to online sources, and restrictive return policies including a 25 percent restocking fee.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| WednesdayToday | 7 AM–4 PM |
| Thursday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | 7:30–11 AM |
Services
HVAC Equipment Supply
Distributes heating and cooling equipment components to contractors and homeowners. Includes hardware, parts, and system components.
Counter Parts Sales
Front-counter component sales with staff assistance in locating specific replacement parts and verifying stock availability.
Will-Call Orders
Allows customers to call ahead and reserve specific parts for pickup, with one reviewer calling to verify availability before visiting.
Residential Part Sales
Serves homeowners not in the trade, providing individual components for DIY repairs like shower drains and electrical accessories.
Trade Distribution
Primary focus on serving licensed HVAC contractors with bulk parts and equipment orders, with staff like Levi and Dana noted for contractor support.