Pfaff Air LLC

Pfaff Air LLC operates as a heating contractor serving Nashville and the surrounding Middle Tennessee region. With a perfect 5.0-star rating drawn from 66 customer reviews, the business has established itself as a trusted name for both new equipment installations and service repairs on existing systems. Owner Ken Pfaff handles service calls personally, bringing his knowledge and craftsmanship to every job.

This contractor distinguishes itself through hands-on owner involvement and responsive service. Ken replaces worn components including AC coils and ductwork, extending system lifespans rather than immediately recommending full replacements. When new installations are necessary, he assists homeowners with sizing decisions based on actual load calculations and delivers completed setups with old unit removal included in the service.

Customer reviews consistently describe Ken arriving within an hour of initial contact, including during emergency situations following tornadoes that damaged equipment. He diagnoses problems accurately and completes repairs the same day, addressing thermostat issues and restoring comfort quickly. J Porter noted Ken replaced both coils and ductwork over multiple visits, while Jared Angle praised same-day quoting and next-day replacement after storm damage brought a quick, competitively priced resolution.