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About Shelton's Family Heating and Air
Shelton's Family Heating and Air operates as a family-owned HVAC contractor based in Nashville, serving Davidson County and surrounding communities including Franklin, Brentwood, and Antioch. With four verified client reviews yielding a 4.0-star average, the company has earned a reputation for responsive heating and cooling repairs alongside new equipment installations. Founder Jason Shelton leads service calls personally, bringing specialized knowledge in diagnosing system failures ranging from refrigerant leaks to inducer motor replacements.
The business differentiates itself through transparent pricing structures and a commitment to showing clients the actual costs of parts and labor. Reviewers note Jason presented receipts directly and confirmed prices against retail sources, building trust through honesty rather than generic guarantees. The company maintains a twice-yearly preventive maintenance program, encouraging clients to schedule seasonal checkups that can extend equipment lifespan and reduce emergency repair needs.
Customer stories from three five-star reviews highlight the company's dedication to solving difficult problems quickly. When Devora Chambers lost heat during cold weather, Jason arrived promptly and resolved an issue other contractors had misdiagnosed, all at a savings exceeding one hundred dollars. David Hall received same-day attention after posting on a home services platform, with Jason sourced an inducer motor within hours and completed repairs the following day. These accounts establish a pattern of treating client comfort as an urgent priority.
What Customers Say
Three of four reviewers award five stars, praising specific competencies in problem diagnosis, pricing transparency, and equipment warranties. Single negative review cites prepayment concerns unrelated to technical skill. Combined sentiment emphasizes reliability over pricing alone.
Services
HVAC System Repair
Diagnosing and fixing heating and cooling failures including motors, fans, and refrigerant issues.
New HVAC Installation
Installing complete split system units for homes requiring system replacement.
Seasonal Tune-Ups
Twice-yearly preventive maintenance visits to maintain system efficiency.
Emergency Service Calls
Same-day response for urgent heating or cooling losses requiring immediate attention.
Component Replacement
Supplying and installing specific parts like inducer motors sourced from parts suppliers.