Darrell's Appliance

Darrell's Appliance operates as an appliance repair service in Rutledge, Tennessee, earning a 4.6-star rating across 11 customer reviews. The business maintains round-the-clock availability Monday through Saturday, with Sunday as the sole day of rest. Multiple reviewers specifically mention receiving same-day service, describing the technician as knowledgeable, prompt, and trustworthy. Several customers note they received honest guidance about whether repair or replacement made better financial sense for their particular appliance, rather than automatically recommending the most expensive option.

This contractor distinguishes itself through an insistence on certified OEM parts rather than generic or counterfeit components. One reviewer detailed how Darrell ordered a certified replacement part directly from the distributor for their Whirlpool washing machine, specifically noting the technician advised against skimping on cheaper alternatives. The same reviewer quoted Darrell explaining that modern appliances are not built as durably as older models, making the investment in proper parts worthwhile. A separate customer mentioned the technician taught them how to avoid and even repair the same issue on their Samsung refrigerator in the future, indicating a commitment to customer education beyond simply completing the repair.

Customer stories from the reviews highlight specific scenarios this contractor has handled. One reviewer described calling about a leaking refrigerator and receiving same-day service within a couple of hours, with the technician providing useful information to prevent recurrence. Another customer recounted a Frigidaire stackable washer/dryer repair completed in under 30 minutes, describing the technician as kind, courteous, and knowledgeable. A third reviewer noted they have used the service twice and intends to continue doing so, calling the technician knowledgeable, quick, and fairly priced.