Waters Edge RV Services

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About Waters Edge RV Services
Waters Edge RV Services operates as a specialized RV repair facility serving the Rutledge, Tennessee community and surrounding areas. The business maintains a perfect 5-star rating derived from 38 customer reviews, reflecting consistent service quality that keeps clients returning. Open Monday through Friday from 8 AM to 4:30 PM, the shop handles common recreational vehicle needs including air conditioning repairs, slide-out maintenance, roof sealing, and hitch configuration issues. Customers traveling through East Tennessee or storing recreational vehicles in the region have relied on this team for both scheduled maintenance and urgent repairs.
What distinguishes Waters Edge RV Services from general mechanic shops is their focused expertise in recreational vehicle systems. The team handles specialized components unique to RVs, including awning installations, slide-out rebuilds, silicone roof treatments, and propane system services. Reviewers specifically mention fair pricing on parts and labor, with the shop able to complete same-day repairs when circumstances permit. The technicians demonstrate willingness to accommodate customers facing difficult situations, whether dealing with breakdowns during camping trips or assisting with insurance documentation for water damage claims.
Customer experiences reveal a team willing to go beyond standard repair expectations. Reviewers describe scenarios where technicians assisted with hitch hookup problems without charging, helped overturn denied insurance claims by personally meeting adjusters on-site, and fit in urgent AC replacements for travelers stranded near the campground. One reviewer recounts calling close to closing time on a Friday and still receiving same-day service during extreme heat. These accounts suggest a service-oriented approach where the team prioritizes resolving customer problems over strict scheduling constraints.
What Customers Say
All 38 reviews award 5 stars, with customers consistently praising fair pricing, same-day service capability, and willingness to help with difficult diagnoses. Multiple reviewers specifically mention Shawn as the technician who went above and beyond, whether assisting with hitch issues at no charge or meeting insurance adjusters on-site. The lone criticism in negative reviews relates to pricing, while positive reviews highlight diagnostic skill and customer treatment.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
AC Repair & Replacement
Diagnose and replace RV air conditioning units, completed same-day when needed, with fair pricing on parts and labor.
Slide-Out Repair
Rebuild slide-out mechanisms and address water damage from leaks, including floor repair assessment.
Roof Sealing & Repair
Apply silicone roof treatments and seal roof penetrations to prevent water intrusion.
Awning Installation
Install new awnings on recreational vehicles, with reviewers noting quality workmanship.
Hitch Configuration
Assist with fifth wheel and travel trailer hitch setup and hookup problems.
Propane Service
Refill propane tanks for customers storing RVs or camping in the area.
Leak Detection & Diagnosis
Locate difficult water leaks including hidden sources other shops could not identify.