Service Boss

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About Service Boss
Service Boss operates as a family-owned HVAC contractor serving Spring Hill and the broader Middle Tennessee region, including neighboring communities around Thompson's Station and Columbia. The company holds proper licensing and insurance coverage as a limited liability company, verified through state contractor registration. With all 12 posted reviews awarding a perfect 5-star rating, this contractor has established a track record spanning multiple heating and cooling seasons in southern Tennessee. Operating hours extend from Monday through Friday with Saturday availability until noon, providing flexible scheduling options for residents managing weekday work commitments.
The company distinguishes itself through layered warranty protections that exceed typical industry standards. Every labor component receives a minimum one-year warranty, while equipment coverage extends to five or ten years depending on the installed system. Customers can further customize protection through optional ten-year labor warranty plans and bi-annual preventative maintenance agreements designed to extend equipment lifespan. This structured approach to warranty management reflects a commitment to long-term client relationships rather than single-service transactions.
Customer feedback consistently highlights specific technicians and response scenarios worth noting. Josh and his crew earned recognition for installing a new AC unit for Tony Semadeni, while Rich Brozda described how the team restored his failed system the next day at a fair price without upcharging. Darby White specifically mentioned same-day assessment and complete AC replacement within days during peak summer temperatures, praising the crew's punctuality and post-job cleanup. Jessica Haley emphasized Josh's trustworthiness and refusal to oversell unnecessary services, a sentiment echoed across multiple reviews about honest diagnostic practices.
What Customers Say
Eight reviewers each awarded full marks, with Josh mentioned explicitly in five testimonials. Three customers highlighted same-day or next-day response during system failures, while two specifically praised fair pricing and honest diagnostics. No negative observations appear in available reviews.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| WednesdayToday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–12 PM |
Services
Heating Installation & Repair
Furnace and heat pump solutions for winter warmth across Middle Tennessee homes.
Cooling Installation & Repair
Air conditioning systems designed for humid summer operation in the Tennessee climate.
Preventative Maintenance
Bi-annual tune-ups ensuring heating and cooling equipment peak performance and extended lifespan.
Equipment Warranties
Five to ten-year coverage on new equipment with optional extended labor protection plans.
System Diagnostics
Transparent assessment explaining problems and presenting repair options before work begins.
Emergency Repairs
Rapid response to system failures with next-day service availability for urgent situations.
New System Installation
Professional AC and heating unit installation completed efficiently with cleanup included.