Brock Heating and Air, LLC

HVAC contractor
4.8(63 reviews)
2503 Hickory Dr, Springfield, TN 37172
Brock Heating and Air, LLC

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About Brock Heating and Air, LLC

Brock Heating and Air, LLC has served Springfield and Robertson County since its founding as a family-owned HVAC contractor. The business holds a 4.8-star rating across 63 verified customer reviews, reflecting consistent service quality that local homeowners have come to trust. Operating Monday through Saturday from 8 AM to 8 PM, the company provides heating and cooling solutions to residential clients throughout the Springfield metropolitan area and surrounding counties.

What distinguishes Brock Heating and Air is the father-and-son partnership of Tim and Jordan Brock, who handle projects together and bring complementary expertise to every call. Multiple reviewers specifically commend Jordan Brock for his diagnostic clarity, noting that he takes time to walk homeowners through system issues until understanding is complete. The company has built a reputation for honest assessments and transparent pricing, avoiding unnecessary repairs while ensuring systems operate safely through thorough testing before departure.

Customer reviews highlight specific scenarios where the Brock team exceeded expectations. When Tammy Pierce called the day after Christmas regarding her elderly father's backup heater, Jordan arrived the following day and completed repairs in under 45 minutes. Ann Baird required emergency cooling during a severe heat wave, and Brock kept her aging system operational until a new installation could be scheduled. Tim Brock has handled restoration work for contractors managing water-damage jobs, demonstrating coordination skills that extend beyond typical residential service calls.

What Customers Say

Four of five five-star reviewers specifically mention Jordan Brock by name, noting his diagnostic thoroughness and patience in explaining system issues. All five-star reviews cite fair or reasonable pricing, while the sole two-star review cites multiple missed appointment issues rather than technical work quality. Homeowners calling for same-day or next-day service receive rapid response, with Jordan typically arriving within 24 hours of initial contact.

Working Hours

SundayClosed
Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
ThursdayToday8 AM–8 PM
Friday8 AM–8 PM
Saturday8 AM–8 PM

Services

Heating Repair & Maintenance

Diagnostic services and repairs for furnaces and heating systems, with same-day response available for emergency calls.

Cooling Repair & AC Maintenance

Air conditioning repair and preventive maintenance tune-ups, including system testing before departure.

HVAC Installation & Replacement

Full system replacement with new equipment installation, coordinating existing unit operation until new install date.

System Diagnostics & Estimates

Thorough diagnostic inspection with honest assessment of repair versus replacement recommendations.

Ductwork &Ventilation Services

Inspection and service related to duct configuration and airflow distribution for residential systems.

Frequently Asked Questions