Iceberg Heating Cooling & Plumbing

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About Iceberg Heating Cooling & Plumbing
Iceberg Heating Cooling & Plumbing operates in Springfield, Tennessee, serving homeowners across Montgomery County and surrounding communities including Clarksville and Fort Campbell. The company holds a contractor license and maintains a strong rating of 4.3 stars compiled from 28 client reviews, reflecting a track record of completed service calls rather than early-stage enthusiasm. Technicians respond to service requests from 7 AM to 10 PM most days, with Thursday hours beginning at 6 AM, accommodating schedules that demand morning or evening appointments.
What distinguishes Iceberg from single-trade competitors is their capability spanning heating, cooling, and plumbing systems under one business registration. This multi-discipline coverage means a single phone call addresses water heater failures, drainage clogs, furnace malfunctions, and air conditioning diagnostics without coordinating separate contractors. Reviewers specifically mention Nick and David handling a furnace installation with explanations of system operation, while Jim manages dispatch and team coordination. The business maintains consistent service windows and provides pricing quotes before work begins, limiting surprise charges after diagnostics conclude.
Customer narratives from recent reviews illustrate real-world problem-solving. One reviewer described a condensation drain line blockage that required advanced troubleshooting, while another requested same-day service during a heating emergency and received a response within the service window. Art Powers noted Jim and his team arriving for a commercial property assessment, describing the interaction as straightforward and informative. These documented experiences suggest transparency in diagnosis and scope communication, allowing property owners to make informed decisions about recommended repairs.
What Customers Say
Twenty-eight reviews yield a 4.3-star average with pronounced polarity: three one-star reviews cite incomplete diagnostics and repeated service calls for unresolved problems, while five-star assignments consistently praise Nick and David for explanatory communication and fair pricing. Multiple positive reviewers mention plumbing and HVAC expertise across separate visits, indicating
Working Hours
| SundayToday | 7 AM–10 PM |
| Monday | 7 AM–10 PM |
| Tuesday | 7 AM–10 PM |
| Wednesday | 7 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 7 AM–10 PM |
| Saturday | 7 AM–10 PM |
Services
Heating System Repair & Installation
Furnace diagnostics, heat pump service, and new equipment installation including efficiency recommendations.
Cooling System Repair & Maintenance
Air conditioning tune-ups, refrigerant handling, and compressor replacement for residential cooling.
Plumbing Diagnostics & Repair
Drainage clearing, water heater service, leak detection, and fixture repairs across kitchen and bathroom systems.
Thermostat Installation & Configuration
Smart thermostat mounting and wiring, though compatibility verification is recommended before purchase.
System Inspections & Estimates
Equipment assessments for purchasing decisions, code compliance verification, and repair cost quotes.
Emergency Service Calls
Extended weekday and weekend availability addressing heating failures, water leaks, and urgent comfort issues.