Custom Heat & Air
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About Custom Heat & Air
Custom Heat & Air operates as an HVAC contractor serving Sweetwater, Tennessee, and surrounding communities. With a perfect 5.0-star rating drawn from nine verified homeowner reviews, the company has established itself as a go-to option for heating and cooling needs in the region. The business maintains standard weekday operations throughout the greater Sweetwater area, providing installation, maintenance, and repair services across both residential and light commercial applications. Reviewers consistently mention competitive pricing and professional interactions as defining characteristics of their experience with this contractor.
This contractor distinguishes itself through exclusive brand partnerships that many competitors cannot match. As an authorized dealer for York, Mitsubishi, Aprilaire, and the full Honeywell product line, customers gain access to equipment options ranging from entry-level efficiency to high-performance variable-speed systems. The companys website showcases specialized solutions including whole-house humidifiers, air purification systems, high-efficiency filtration, and indoor air quality products like UV germicidal lamps. Both a 100% money-back guarantee and satisfaction promise back their workmanship, providing homeowners with tangible assurance beyond standard industry warranties.
Customer narratives from verified reviews reveal concrete service experiences. One reviewer described Mike arriving to complete the job correctly, emphasizing honest dealing and quality execution. Another reviewer credited the team with very thorough and quick work, noting the crews professional manner throughout the process. A third review highlighted competitive pricing alongside friendly staff who delivered a quality job from start to finish. These first-hand accounts collectively portray a team that prioritizes reliable execution and respectful customer communication.
What Customers Say
All four visible reviewers award 5 stars, with two specifically naming Mike as the technician who executed the work. Competitive pricing, friendly staff, and thorough quality work emerge as recurrent themes across the feedback.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| SaturdayToday | Closed |
Services
AC Repair & Maintenance
Diagnostics, tune-ups, refrigerant handling, compressor protection, and hard start kit installation for air conditioning systems.
Heating System Service
Furnace repair, dual fuel systems, hybrid heating setups, and new furnace installation with efficiency ratings.
Whole-House Indoor Air Quality
Humidifiers, dehumidifiers, ventilation systems, air cleaners, and UV lamps to address air purity concerns.
Ductwork & Distribution
Duct sealing, additional return air runs, air balancing, and zoned comfort control installations.
Thermostat & Controls
Digital setback thermostats, programmable controls, and smart home integration for temperature management.
Safety & Monitoring
Low-level carbon monoxide monitors, combustion appliance testing, and home safety assessments.
System Upgrades & Preservation
Ceiling saver kits, condensate drainage solutions, and high-efficiency filtration upgrades.